Most often than not, iTunes account are connected to the account holder’s credit card details and this makes it even more enticing to hackers. At times, if users redeem gift cards on their account, hackers are still interested to get the best of this. That is why, it is best that you always track your purchases on iTunes Store and even on App Store, and once you find something suspicious act on it immediately. If you find some discrepancies on your iTunes account, it is best that you contact iTunes customer service and report the suspicious activities on your account.
iTunes customer service not only assists you with Apple gadgets that you are interested in, they may also help you with problems associated with suspicious activities on your account. In addition, they will be able to tell you the steps you need to do when a problem arises with regard to intruders hacking your account. iTunes customer service can be reached through apple.com.
Things to do
When there is a transaction that seems suspicious, change your password without hesitation. Someone might have gone through your account and used it to purchase files or apps on iTunes Store and App Store. For this reason, it is always best to be mindful of all the purchases you make.
Once you have dissected the inconsistencies with your account, contact an iTunes customer service. Let them know about this, and ask them about the remedies you can do, especially if the hackers have cost you too much on your credit account.
Things to remember
Aside from the things you can do when your iTunes account has been hacked, there are things to remember to avoid having your account accessed by intruders. First of all, make sure that during registering for an iTunes account, you should make sure that the answer to the security question you enter is that of which no one knows. Not even your family or significant other should know the answer to your security question.
Second, change your account password regularly and make sure that your password for your iTunes account is not the same with your email account or any other account such as networking social sites account. Keep in mind that if your password on your iTunes account is the same with your email or other accounts, this will enable hackers to get hold of your important information.
Lastly, it is very basic that you should always logout of your iTunes account after you have used and navigated through your account. This last tip is very important especially if you are using someone else’s computer or other Apple portable device.
In conclusion, reports from people having their iTunes account accessed by someone that they do not know happens. As a result, you should do measures in preventing someone go through your iTunes account. At times, hackers make purchases and the like at your expense, and before you know it you are charged with purchases that you did not make. If this happens to you, make the necessary actions and contact iTunes customer service to let them know about what happened to your iTunes account.